1. Introduction & Applicability
Welcome to c bet. Our privacy policy explains what personal information is collected when you use the c bet platform, how it is used, and what measures we take to keep it secure.
This privacy policy applies to c bet's website, mobile app, and all digital services. It is in effect whenever you register, log in, play games, make a deposit, or withdraw — across every interaction on the platform.
C bet believes that protecting user data is a fundamental right. We follow international data protection standards and handle your personal information with the highest level of confidentiality.
Important: c bet never sells your personal information or shares it with third parties for advertising purposes. Our business model is built entirely on delivering services, not trading data.
2. What Information We Collect
C bet collects only the information strictly necessary to provide our services. We never collect excessive or unnecessary data.
Personal identification information
The following information is collected during registration and the KYC process:
Full Name
Date of Birth
Mobile number
Email address
Address
NID / Passport Number
Financial Information
Information required to process transactions:
- Mobile banking number (Mobile Banking/Nagad/Rocket)
- Deposit & Withdrawal History
- Transaction reference number
- Account balance information
Technical Information
Information collected automatically while you use c bet:
- IP address and device ID
- Browser type and version
- Operating system information
- Page Visit Logs & Session Data
- Cookie & Local Storage Data
Gaming Activity Data
- Gaming History & Statistics
- Bet types and amounts
- Win/Loss Record
- Bonus claim and usage history
Data: Financial information is collected solely for processing transactions and preventing money laundering. c bet never collects your bank account PIN or password.
3. Purpose of Data Use
C bet uses your information only for specific, legitimate purposes. We never use data beyond what it was originally collected for. The key purposes are outlined below.
- Account Management: Your information is used for registration verification, login security, and account recovery.
- Transaction processing: To process deposits and withdrawals and send transaction confirmations.
- Identity Verification (KYC): To comply with financial regulations and prevent fraud.
- Customer Support: To resolve your issues and manage support tickets.
- Personalized experience: To recommend games based on your preferences and show you relevant offers.
- Security Monitoring: To detect suspicious activity and keep accounts secure.
- Legal Obligations: To meet regulatory requirements and assist in dispute resolution.
- Platform Improvement: To analyze user experience and improve service quality.
Marketing communications: c bet only sends promotional messages with your explicit consent. You can unsubscribe at any time. Your information is never used for third-party advertising.
4. Data Sharing Policy
C bet maintains a strict policy on sharing your personal information with third parties. Only limited data may be shared, and only in the circumstances listed below.
Service provider partners
C bet works with a select group of trusted technology partners. Only relevant data is shared with these partners, and they are contractually bound to uphold c bet's privacy standards.
- Payment processing services (only the data necessary to complete transactions)
- Identity verification services (for the KYC process)
- Cloud hosting services (for data storage)
- Cybersecurity services (for fraud detection)
Legal Obligations
Information may be disclosed in accordance with applicable Bangladeshi law, court orders, or government directives. In such cases, we will make every legally permissible effort to notify you in advance.
Never shared
- To advertising networks or data brokers
- To competing gaming platforms
- To any third party without your consent
- To any organization for commercial purposes
5. Cookie Policy
C bet uses cookies and similar technologies on its website to enhance your browsing experience. Cookies are small text files stored in your browser.
Cookie Types
- Essential Cookies: For maintaining login sessions, security verification, and core functionality. These cannot be disabled.
- Functional Cookies: To remember your language preferences, game settings, and personalized experience.
- Analytics Cookies: To understand site usage statistics, on a fully anonymous basis.
- Security Cookies: To detect fraud and protect your account.
Cookie Controls
You can turn off non-essential cookies in your browser settings. Keep in mind that disabling certain cookies may affect how some c bet features function.
c bet never uses third-party tracking or advertising cookies. Our cookies exist solely to improve your experience on the platform.
6. Data Security Measures
C bet follows industry-leading security standards to protect your information. Our security infrastructure operates across multiple layers of protection.
- 256-bit SSL/TLS Encryption: All data transfers are conducted through fully encrypted channels.
- Data Encryption: Sensitive data stored in our databases is protected with AES-256 encryption.
- Firewall Protection: An advanced WAF (Web Application Firewall) is in place to guard against cyber attacks.
- Regular Audits: Third-party security experts conduct regular audits of our systems.
- Access Control: Only authorized personnel have access to specific data.
- Two-Factor Authentication: 2FA can be enabled on your account.
- 24/7 monitoring: Automated 24/7 systems detect suspicious activity.
Your Role: Even though c bet is secure, keep your password strong, never share it with anyone, and always log out after using an unfamiliar device.
7. Your Data Rights
As a c bet user, you have the following rights over your personal information. Contact our support team to exercise any of these rights.
Right of Access
You can find out exactly what information c bet holds about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
Your data can be deleted unless retention is required by law.
Right to Restrict Processing
You can restrict the use of your data for specific purposes.
Right to Data Portability
You can download your data in a portable format.
Right to Object
You may object to marketing or specific processing activities.
Response timeframe: c bet typically responds to rights-related requests within 72 hours. Complex requests may take up to 30 business days.
8. Data Retention Period
C bet does not retain your information longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
- Account Information: For as long as the account is active, and for a further 5 years after closure (for legal reasons).
- Financial Transaction Records: Retention of up to 7 years is mandatory under Bangladesh financial regulations.
- KYC Documents: Up to 5 years after account closure.
- Gaming History: For as long as the account is active, and for 2 years after closure.
- Support conversations: 1 year after issue resolution.
- Cookies & Session Data: Upon session end or a maximum of 30 days.
- Analytics Data: Up to 2 years in anonymized form.
Once the designated retention period expires, c bet automatically and securely deletes or anonymizes your data. Contact our support team to learn more about data retention.
9. Minor Protection
C bet is a gaming platform exclusively for adults. We do not allow anyone under 18 to register and do not collect data from minors.
- Age verification is carried out at the time of registration.
- Age verification is confirmed through the KYC process.
- Any information submitted by a minor is deleted immediately upon detection.
- Accounts under suspicion are suspended pending verification.
For parents: If you believe your child is using c bet, please contact our support team immediately. We will take prompt action.
10. Privacy Policy Changes
C bet may update this privacy policy as needed. Changes may arise from legal developments, new service launches, or security improvements.
- For significant changes, we will notify you in advance via your registered email or SMS.
- Any changes to the policy will be clearly communicated on the website before taking effect.
- Each version will include the date it was last updated.
- If you do not agree to the updated policy, you may close your account.
Continued use of c bet after any changes takes effect will be considered your acceptance of the updated policy.